Privacy policy

Who we are

LSM Institute (London School of Multidisciplinary) is an online institute. This policy explains how we handle personal data when you use this website or contact us.

What data we collect

Enquiries: when you message us on WhatsApp or use the enquiry form (which opens WhatsApp with your details filled in), we receive what you choose to share, such as your name, WhatsApp number, business type, emirate and goals.

Bookings: if you book a call through our scheduling tool (Cal.com), the details you enter are processed by that provider to arrange the call.

Analytics: we use privacy-friendly, cookieless page analytics. If you accept cookies, we may also use Google Analytics and the Meta Pixel to measure which pages and ads bring visitors.

Why we use it

To reply to your enquiry, arrange calls, deliver the programme if you enrol, and understand how people use the website so we can improve it.

How long we keep it

We keep enquiry details only as long as needed to respond and, if you enrol, for the duration of the programme and any legal record-keeping requirements.

Who we share it with

Service providers that help us run the website and communicate with you, such as WhatsApp, our scheduling provider, our hosting provider, and (only with your consent) analytics and advertising platforms. We do not sell your data.

Your rights

You can ask to access, correct or delete your personal data, or withdraw consent for analytics cookies at any time. Contact us on WhatsApp to make a request.

We follow the principles of the UAE Personal Data Protection Law (PDPL).